arXiv cs.AIPaper
Sophistication in GenAI Use: Field Evidence from a Large Firm
The finding that matters most for managers is the last one: formal AI training didn't produce lasting gains in prompt sophistication, which undercuts a common corporate response to AI adoption gaps. If training doesn't move the needle, the lever is probably tooling and workflow design that compensates for weaker prompting rather than trying to upskill everyone. Worth reading before your company commits budget to another AI training rollout.