Harm Is Behavioural, Moderation Is Lexical: How Language and Culture Decide Whom Automated Safety Systems Protect and Whom They Silence
Your safety classifier is probably silencing the people it was built to protect. This isn't a model quality problem, it's a measurement problem. The paper argues harm is behavioral, not lexical, and proposes an evaluation protocol to catch it. If you operate in multiple languages or serve diverse user bases, this is essential reading before you ship.