OpenAI NewsArticle
How AT&T is rethinking in-house legal work with OpenAI
This is a real use case in a high-stakes domain, but it's a case study in optimization, not transformation. AT&T is using AI to make existing legal workflows faster and more consistent. For builders: the playbook here is accessible—knowledge indexing plus routing—and it's proven in a risk-averse vertical. Regulation and liability are the hard parts, not the AI.