Reimagining Enterprise RAG for Multi-Agent Systems: A Knowledge Layer That Organizes Before It Retrieves
The real story is that flat vector retrieval breaks on recurring entities across services. They built an ontology layer to organize knowledge before retrieval, which is the right architecture for enterprise agents touching multiple systems. If you're wiring agents into complex internal software, this shows why you need structure, not just embeddings. The method is engineering-heavy but the pattern is actionable.